Play safe,
enjoy responsibly
mostplay believes that betting is a form of entertainment — not a livelihood. On this page you can learn how to set your own limits, when to take a break, and where to find support.
The safety of every member is our highest priority at mostplay. When betting or playing casino games goes beyond the limits of entertainment, it can have a negative impact on personal and family life. That is why we want every user to play consciously and within their own budget.
Our Terms and Conditions clearly state that users must be at least 21 years old to open and maintain an account at mostplay. Gambling or betting by minors is strictly prohibited and we make no exceptions in this regard.
Responsible gaming rests on three things: knowing your own limits of time and money, recognising the signs of harm early, and having the courage to ask for help when needed. mostplay is ready to support you directly in all three areas.
Under our Privacy Policy, any self-regulation tools you use are kept completely confidential and are not shared with any third party.
Set your limits
mostplay lets you use several tools directly from your account so you can control the amount you play and the time you spend.
Deposit Limit
Set the maximum amount you want to deposit daily, weekly, or monthly in advance. Once a limit is set, it can be lowered immediately, but raising it requires a waiting period.
Session Time Limit
Set a limit on how many hours you stay logged in at a stretch. When the time is up, the system will automatically log you out, so that long session habits do not develop.
Self-Exclusion
You can keep your account closed for a set period — from 1 week up to permanently. During the exclusion period, no login, deposit or gaming will be possible.
Bet Limit
Set the maximum amount you want to wager in a single game or within a given time period. This protects against large losses and keeps your pace of play in check.
Bonus Opt-Out
You can choose to opt out of receiving promotional bonuses or offers entirely. This makes it easier to focus on your own balance without the pressure of extra wagering requirements.
Cooling-Off Period
If you feel you need to pause, you can activate a cooling-off period ranging from 24 hours to 30 days. Your account will be temporarily suspended during this time.
Do not ignore these signs
Problem gambling often develops gradually. If you notice any of the following signs in yourself or a loved one, please take them seriously.
Exceeding your budget
You are repeatedly spending more than you planned and have a tendency to bet using borrowed money or by dipping into savings.
Disrupted sleep and daily routine
Hours are being spent on games or betting instead of giving time to work, studies, or family.
Chasing losses
After a loss, more bets are being placed with the aim of "winning it back", which rapidly increases losses.
Hiding behaviour
The amount being played or losses are being hidden from family or friends, and lies are being told.
Self-Assessment Questionnaire
Answer the following questions honestly
Where to turn for help
Seeking help when you cannot manage alone is not a weakness — it is a sign of awareness.
mostplay Live Chat
Our support team is available 24 hours a day, 7 days a week in Bengali and English. Contact live chat for immediate help with account locks, self-exclusion, or setting limits.
Family and Loved Ones
Talk to the people close to you. Often, the support of family and the chance to open up is the most effective first step. Tell someone you trust without feeling ashamed.
Professional Counselling
A mental health specialist or addiction counsellor can help you build an effective plan. Government and private mental health centres in Bangladesh provide this service.
If you contact mostplay's email support address, our team will understand your situation and help you find the best solution. Email replies are available in Bengali.
If you want to learn more about us, you will find detailed information on the About mostplay page. It covers our policies and our commitment to users.